FCA, FSCS and Financial Ombudsman Service publish joint statement on German Property Group (also known as Dolphin Capital/Dolphin Trust/Red Rock), together referred to as “GPG”

A number of companies in the overseas investment scheme, German Property Group (also known as Dolphin Capital/Dolphin Trust/Red Rock), together referred to as “GPG” have recently entered preliminary bankruptcy proceedings in Germany.

We have published a joint statement with the FCA and FSCS outlining what this may mean if you have money invested in this scheme. You can read the full statement on the FCA’s website

If you invested in GPG through a financial adviser and/or a SIPP Operator in the UK and you believe you were mis-sold, you may be eligible for compensation. The FCA is working with those financial advisers they have identified as advising UK customers to invest in the GPG, as well as the SIPP operators they have identified that are holding people’s investments. 

If you believe you were mis-sold and the firm you dealt with is still trading, you can submit a complaint to them directly. If you’re unhappy with their response, or you do not hear back from them within 8 weeks, we may be able to help.

Update: November 2020

A further update to investors was added to the statement in November 2020, the statement can be found in full on the FCA’s website using the link provided above. 

Latest news

Complaints about PayPal

20 May 2022

PayPal (Europe) S.ar.l. et Cie, S.C.A (PayPal) is withdrawing from the Financial Ombudsman Service’s voluntary jurisdiction with effect from 1 December 2022. There will be an impact on the types of complaint we will be able to consider about PayPal.

Read more 

We’ve published our complaints data from the second half of 2021

13 April 2022

Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.

H2 data Data and Insight

Read more 

Making a complaint about the British Steel Pension Scheme

31 March 2022

The FCA has today launched a consultation about redress and the British Steel Pension Scheme (BSPS). BSPS members do not need to wait for the outcome of the FCA consultation to complain, they can continue to get in touch with the Financial Ombudsman directly.

Read more