We're consulting on proposed changes to reporting business-specific complaints data
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
See our media centre for press office contact details.
Filter by
Diversity, inclusion and wellbeing: our progress in 2022
28 February 2023
Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.
Financial Ombudsman Service publishes its latest quarterly complaints data
15 February 2023
The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).
Advice for consumers impacted by Flybe entering administration
10 February 2023
We are aware of the recently announced news that Flybe has gone into administration.
Baroness Manzoor CBE reappointed Chair of the Financial Ombudsman Service
30 January 2023
The Financial Conduct Authority (FCA), with the approval of the Treasury, has reappointed Baroness Manzoor CBE as Chair of the Financial Ombudsman Service.
British Steel pension redress scheme legal challenge
20 January 2023
The Financial Conduct Authority (FCA) has released a statement about a legal challenge to the redress scheme for former British Steel Pension Scheme (BSPS) members.
Ombudsman News 178
19 January 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight that our plans and budget consultation for 2023/24 closes soon, but there is still time to respond. We also share our latest blog about helping to resolve complaints from small businesses.
Information for customers of Indigo Michael Limited (known as SafetyNet and Tappily)
10 January 2023
On 9 January 2023, Indigo Michael Limited (best known by its trading names, SafetyNet and Tappily) went into administration.
Ombudsman News 177
19 December 2022
Welcome to the latest edition of Ombudsman News. In this edition we share our plans and budget consultation for 2023/24 and our newly published online guidance for consumers and financial businesses about financial difficulties in mortgages. We also highlight our opening hours over the Christmas period.
