We have published data on the number of complaints we’ve received about individual businesses between 1 July and 31 December 2022 (H2 2022).
In total, we received 79,921 new complaints in H2 2022 – compared to almost 72,978 in the first six months of 2022 (H1 2022).
We upheld 34% of complaints in the consumers’ favour, compared to 37% in H1 2022.
Between July and December 2022, we saw:
For the full data and insight, see our half-yearly complaints data: H2 2022.
22 May 2025
We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.
6 May 2025
Data published today shows how many complaints we received about financial businesses in the second half of 2024.
3 April 2025
We will address significant demand and improve the efficiency of our case resolution processes, according to plans for the year ahead published today.
