We’ve published our complaints data from the first half of 2023
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
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Motor and building insurance complaints hit five-year high
14 September 2023
Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.
Financial Ombudsman Service warns of credit hire risks
5 July 2023
Motorists who do not understand the risks of credit hire could face bills of tens of thousands of pounds the Financial Ombudsman Service has warned today.
Financial Ombudsman Service warns of increase in ‘hybrid’ scams
28 June 2023
New data shows that in the 2022/23 financial year, the Financial Ombudsman Service received 21,918 fraud and scam complaints, up by almost a fifth when compared to the 18,450 complaints it received in 2021/22.
Financial Ombudsman Service reveals top five most complained about products
14 June 2023
The Financial Ombudsman Service has published its annual complaints data for the 2022/23 financial year (1 April 2022 – 31 March 2023) along with insight into the common problems raised by consumers.
Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation
3 April 2023
Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation
Financial Ombudsman Service publishes its Plans and Budget for 2023/24
31 March 2023
The Financial Ombudsman Service has published its Plans and Budget for 2023/24 which sets out our ambitions for the next financial year.
Financial Ombudsman Service publishes latest complaints data about individual businesses
22 March 2023
We have published our complaints data about individual businesses for 1 July - 31 December 2022 (H2 2022).
We're consulting on proposed changes to reporting business-specific complaints data
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
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