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16 March 2026
The Financial Ombudsman Service and the Financial Conduct Authority (FCA) are strengthening the redress system so consumers get fair and quick compensation when things go wrong, and businesses have more certainty to invest, grow and compete.
10 March 2026
We are urging young drivers across the UK to make well-informed decisions when taking out car insurance.
19 February 2026
We are urging people to remain vigilant for scams, as fraudsters increasingly target those looking to improve their financial situation through online opportunities.
5 February 2026
New cases coming to us have returned to complaint volumes last seen in 2023/24.
26 January 2026
As students return to university after Christmas, we are urging them to be aware of financial pitfalls and make informed choices.
13 January 2026
We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
27 November 2025
The continuous delivery of changes and improvements to our service will be a key focus for 2026/27 as we launched a consultation on our Plans and Budget.
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.