Christmas tips from the Financial Ombudsman Service to help protect consumers’ festive finances
4 December 2024
Consumers can take some easy steps to protect themselves from unexpected financial worries this Christmas.
Information for consumers and businesses about financial services complaints caused or affected by coronavirus
Coronavirus, or covid-19, is affecting holidays, travel plans and events.
We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.
Latest news
Financial Ombudsman Service sees complaints increase by more than 50%
27 November 2024
Our newly published data shows that complaints about fraud and scams, current accounts and credit cards are at record highs.
Financial Ombudsman Chair writes to FCA Chair to confirm board decision on charging professional representatives
19 November 2024
Our Chair has written to the FCA in regards to the consultation on introducing a fee for Claims Management Companies (‘CMCs’)
bringing cases to the Financial Ombudsman Service.