News

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Financial Ombudsman Service publishes latest complaints data about individual businesses

22 March 2023

We have published our complaints data about individual businesses for 1 July - 31 December 2022 (H2 2022).

Press release

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We're consulting on proposed changes to reporting business-specific complaints data

6 March 2023

We've published a consultation on proposed amendments to the way we report business-specific complaints data.

Outcomes code consultation Complaints data Press release Consultations and responses

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Financial Ombudsman Service publishes its latest quarterly complaints data

15 February 2023

The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).

Q3 data Complaints data Press release

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Baroness Manzoor CBE reappointed Chair of the Financial Ombudsman Service

30 January 2023

The Financial Conduct Authority (FCA), with the approval of the Treasury, has reappointed Baroness Manzoor CBE as Chair of the Financial Ombudsman Service.

Press release

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Financial Ombudsman Service appoints Chief Finance and Risk Officer

10 November 2022

The Financial Ombudsman is today announcing the appointment of Jenny Simmonds to the role of Chief Finance and Risk Officer.

Press release

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Financial Ombudsman Service publishes its latest quarterly complaints data

2 November 2022

The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).

Complaints data Q2 data Data and Insight Press release

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Financial Ombudsman Service appoints Chief People Officer

13 October 2022

The Financial Ombudsman is today announcing the appointment of Jane Cosgrove to the role of Chief People Officer.

Press release

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Consumers warned about rise in investment scams

7 September 2022

The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).

Data and Insight Q1 data Press release

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Financial Ombudsman Service helps customers with insurance pricing complaints

20 July 2022

Complaints down but customers continue to report changes to premiums may be unfair.

Press release

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.