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4 March 2025
The Financial Ombudsman Service is continuing to receive high levels of complaints from consumers and small businesses, according to new figures published today.
27 November 2024
Our newly published data shows that complaints about fraud and scams, current accounts and credit cards are at record highs.
1 March 2024
Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.
14 December 2023
Complaints relating to vehicle issues now make up 25% of all cases, according to new data released today by the Financial Ombudsman Service.
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
14 June 2023
The Financial Ombudsman Service has published its annual complaints data for the 2022/23 financial year (1 April 2022 – 31 March 2023) along with insight into the common problems raised by consumers.
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
15 February 2023
The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).
2 November 2022
The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).
