Credit card complaints hit all time high
1 March 2024
Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.
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Vehicle issues now account for a quarter of all financial complaints
14 December 2023
Complaints relating to vehicle issues now make up 25% of all cases, according to new data released today by the Financial Ombudsman Service.
We’ve published our complaints data from the first half of 2023
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
Financial Ombudsman Service reveals top five most complained about products
14 June 2023
The Financial Ombudsman Service has published its annual complaints data for the 2022/23 financial year (1 April 2022 – 31 March 2023) along with insight into the common problems raised by consumers.
We're consulting on proposed changes to reporting business-specific complaints data
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
Financial Ombudsman Service publishes its latest quarterly complaints data
15 February 2023
The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).
Financial Ombudsman Service publishes its latest quarterly complaints data
2 November 2022
The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).
