Festival refunds are not guaranteed so know your rights, warns the Financial Ombudsman Service
4 June 2026
As festival season gets going, many consumers may not understand their rights to getting their money back if things go wrong.
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Christmas tips from the Financial Ombudsman Service to help protect consumers’ festive finances
4 December 2024
Consumers can take some easy steps to protect themselves from unexpected financial worries this Christmas.
Misunderstanding credit protection could cost consumers thousands
23 October 2024
Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.
Ombudsman News 183
10 August 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight our recent blog on Section 75 and chargeback complaints, our updated guidance for financial businesses on bank account closures and a reminder of the Consumer Duty. You can also read about the help our Business Support Hub can provide.