Financial Ombudsman Service urges holidaymakers to check their travel insurance cover
19 May 2026
We are reminding holidaymakers to double-check their travel insurance ahead of the spring bank holiday getaway.
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Christmas tips from the Financial Ombudsman Service to help protect consumers’ festive finances
4 December 2024
Consumers can take some easy steps to protect themselves from unexpected financial worries this Christmas.
Ombudsman News 193
18 July 2024
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest annual complaints data and insight for 2023/24. We also share guidance for professional representatives about referring a complaint to us for investigation.
Travel insurance complaints at their highest levels since the pandemic
16 July 2024
Holidaymakers unhappy with their travel insurance have led to rising levels of complaints.
Ombudsman News 175
2 November 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest blog for insurers about trends in travel insurance complaints and our guidance for complaint-handling, our new online resource on mobile phone and gadget insurance, and our latest complaints data.