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19 February 2026
We are urging people to remain vigilant for scams, as fraudsters increasingly target those looking to improve their financial situation through online opportunities.
31 January 2025
Fraud and scam complaints from people living in Scotland have increased by almost 40% year-on-year.
31 January 2025
Fraud and scam complaints from people living in the North West of England have increased by a third year-on-year.
31 January 2025
Fraud and scam complaints from people living in London have increased by a third year-on-year.
23 January 2025
We anticipate that fraud and scams will account for 35% of our incoming banking and loan cases in the next financial year.
4 December 2024
Consumers can take some easy steps to protect themselves from unexpected financial worries this Christmas.
29 October 2024
This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.
5 September 2024
Welcome to the latest edition of Ombudsman News. In this edition, we look at our latest data, which covers the complaints we received about financial products and services between April and June 2024.
4 September 2024
Fraud and scam complaints are at their highest ever quarterly level, data released by us revealed today.