Quarterly complaints data: Q2 2025/26
29 October 2025
Complaints received during the second quarter of 2025/26 (July to September).
We share our insight in a number of ways through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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Half-yearly complaints data: H1 2025
29 October 2025
This half-yearly data shows the number of complaints against financial businesses between January and June 2025.
Quarterly complaints data: Q1 2025/26
7 August 2025
Data about complaints received during the first quarter (April to June) of 2025/26
Quarterly complaints data: Q4 2024/25
2 July 2025
Our complaints data on financial products and services between January and March 2025.
Annual complaints data and insight 2024/25
2 July 2025
Our annual complaints data is a review of complaints over the course of the financial year 2024/25.
Half-yearly complaints data: H2 2024
6 May 2025
Our data on the number of complaints received about individual financial businesses between January and June 2024.
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