Quarterly complaints data: Q4 2024/25
2 July 2025
Our complaints data on financial products and services between January and March 2025.
We share our insight in a number of ways – through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.
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Annual complaints data and insight 2024/25
2 July 2025
Our annual complaints data is a review of complaints over the course of the financial year 2024/25.
Half-yearly complaints data: H2 2024
6 May 2025
Our data on the number of complaints received about individual financial businesses between January and June 2024.
Problems with insurance for your home and belongings?
21 March 2025
Find out more about the types of complaint we’ve seen about insurance that covers your home, contents or gadget insurance. We share our top tips to avoid problems and how we can help if you have a complaint about your insurer.
Complaints about credit, loans or debt
14 March 2025
Find out more about the types of complaint we’ve seen about credit and debt and how we can help if you have a complaint about your lender.
Problems with travel insurance?
14 March 2025
Find out more about the types of complaint we’ve seen about travel insurance, our top tips to avoid problems and how we can help if you have a complaint about your insurer.
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