Our insight

We share our insight in a number of ways through our annual publications, our newsletter Ombudsman News, our engagement with the regulator and other stakeholders, our regularly published data, on our social media channels and through blogs, reports and speeches. You can explore these blogs, reports and speeches below.

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Half-yearly complaints data: H1 2024

25 October 2024

Our data on the number of complaints received about individual financial businesses between January and June 2024.

Business complaints data Complaints data Data and Insight H1 data

29 August 2024

View quarterly product complaints and services data about complaints received between April and June 2024.

Q1 data Data and Insight Complaints data Credit Cards Product complaints data

12 July 2024

View quarterly product complaints and services data.

Data and Insight Q4 data Product complaints data Complaints data

1 May 2024

Our data on the number of complaints received about individual financial businesses between July and December 2023.

Business complaints data Complaints data Data and Insight H2 data

1 March 2024

Complaints about products received during the third quarter (October to December) of 2023/24.

Q3 data Data and Insight Complaints data Product complaints data

14 December 2023

The data and information on this page is about complaints received during the second quarter (Q2) of the financial year, July to September 2023/24.

Complaints data Q2 data Data and Insight Banking Product complaints data

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