More insight from us
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Our complaints data
You can view and download our complaints data about financial products and businesses, as well as read our insights about the types of complaints we’ve see.
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Ombudsman News
This is our regular newsletter that covers latest news and updates from us, and our approach to resolving complaints.
To catch-up on the latest news and updates from us, subscribe now to receive our email newsletter.
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Decisions and case studies
Our ombudsman decisions and case studies are based on real-life cases that were referred to our service. It illustrates our approach to resolving disputes about financial products and services.