All FAQs
Like the courts, the ombudsman service is completely impartial.
We’re also open about our work. And we publish complaints data about the cases referred to us – showing the number of complaints we receive and the proportion we uphold.
Find out how our service is being impacted by Covid-19 (coronavirus), and what this means for your complaint.
Find out moreAll FAQs
Like the courts, the ombudsman service is completely impartial.
We’re also open about our work. And we publish complaints data about the cases referred to us – showing the number of complaints we receive and the proportion we uphold.