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28 January 2022
Welcome to the latest edition of Ombudsman News. In this edition we highlight that there is still time to respond to our plans and budget consultation for 2022/23, some of the topics covered in our recently published blogs, and our online guidance about insurance pricing and renewal.
25 January 2022
Regulatory family announce formal agreement for collaboration on matters of common interest.
13 January 2022
The Financial Ombudsman Service is urging e-scooter owners to check their insurance policies to ensure they are covered if things go wrong.
21 December 2021
Information for Amigo customers on complaints made to the Financial Ombudsman.
15 December 2021
Welcome to the latest edition of Ombudsman News. In this edition we share our plans and budget consultation for 2022/23, the publication of our action plan to change and improve, and updates to our business interruption insurance content. We highlight our open vacancies and our opening hours over the Christmas period.
15 December 2021
Today we have published a public consultation on our proposed plans and budget for 2022/23, which is open until 31 January 2022.
2 December 2021
Action plan launched to deliver a better service for customers in a rapidly changing financial services environment.
1 December 2021
Today marks 20 years since the Financial Ombudsman Service officially became the single ombudsman scheme for consumer complaints about financial products and services.
24 November 2021
Data shows too many scam victims are not being treated fairly by banks.