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28 October 2020
Welcome to our latest Ombudsman News. Here you can read our latest blogs looking at the impact of Covid-19 on complaints and SMEs, as well as our apprenticeship programme and changes to our Independent Assessor and board of directors.
8 October 2020
A number of companies in the overseas investment scheme, German Property Group (also known as Dolphin Capital/Dolphin Trust/Red Rock), together referred to as “GPG” have recently entered preliminary bankruptcy proceedings in Germany.
30 September 2020
Today we’ve published data showing how many complaints we received about individual businesses between January and June 2020.
26 August 2020
The Financial Ombudsman Service announces that Dame Gillian Guy has been appointed as its new Independent Assessor.
26 August 2020
Our latest Ombudsman News covering our Covid-19 insight and our latest Q1 2020/21 complaints data.
26 August 2020
Today we’ve published data showing the number of complaints we received between April and June 2020. We’ve also published insight into themes we’re beginning to see in complaints resulting from Covid-19.
29 June 2020
On 29 June 2020, Elevate Credit International Limited (trading as Sunny) went into administration.
5 June 2020
You can read our annual complaints data and insight, as well as our strategy for the next five years.
3 June 2020
The Financial Ombudsman Service received over 270,000 new complaints about financial businesses in the 2019/20 financial year, new figures published today show.