Our budget for 2020/21
1 April 2020
The Financial Conduct Authority (FCA) has approved the Financial Ombudsman Service’s 2020/21 budget.
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Caversham Finance Limited, trading as BrightHouse
30 March 2020
Caversham Finance Limited, trading as BrightHouse, is in administration.
Uncle Buck Finance LLP
27 March 2020
Uncle Buck Finance LLP, known as Uncle Buck, went into administration on 27 March 2020.
Annual increase to our award limits
23 March 2020
The Finance Conduct Authority (FCA) has confirmed the annual increase to our award limits.
Ombudsman News issue 150
13 March 2020
Our 150th edition of Ombudsman News covers our recent complaints data, insight report and more.
Financial Ombudsman Service warns of risks of getting insurance details wrong
12 March 2020
The Financial Ombudsman Service is highlighting the problems people can face when they find that they are not fully insured for what they need.
Flybe entering administration
5 March 2020
We’re aware of news reports that the airline Flybe has entered administration.
Information for consumers and businesses about financial services complaints caused or affected by coronavirus
5 March 2020
Coronavirus, or covid-19, is affecting holidays, travel plans and events.
We've published our latest quarterly data
12 February 2020
Today we’ve published data showing the number of complaints we received between October and December 2019.