We’ve been getting some questions about the recent computer troubles at several banks.
People are asking us:
If you’re unhappy with how your bank deals with your problem, contact us at the Financial Ombudsman Service. We can usually get involved 15 days after you’ve raised your concerns with the bank – and sometimes even sooner.
17 July 2019
We are aware that Instant Cash Loans (“ICL”) is proposing a scheme of arrangement with its creditors (which includes customers and former customers of The Money Shop, Payday Express, Payday UK and Ladder Loans) before it looks to close down the company.
11 July 2019
We’ve published our annual report and accounts 2019/2019 today.
2 July 2019
This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.