We’ve published our annual report and accounts 2019/2019 today.

Download it from our annual reviews page to find out more about our performance.

Latest news

Ombudsman News 161

28 May 2021

Welcome to the latest Ombudsman News. We've published our annual complaints data and insight for 2020/21, and in this edition you can read about some of the key trends we've seen in a year impacted by Covid-19.

Annual data Data and Insight Insights

Read more