Caversham Finance Limited, trading as BrightHouse, is in administration.
Caversham Finance Limited, trading as BrightHouse, has entered administration.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Caversham Finance Limited, trading as BrightHouse.
We will be speaking to the administrators (Chris Laverty, Trevor O’Sullivan and Helen Dale of Grant Thornton UK LLP) about how best to pass over the complaints currently with our service. More information can be found on the BrightHouse website.
Borrowers who are experiencing financial difficulty in repaying their loans should contact BrightHouse to discuss their options.
14 October 2021
Welcome to Ombudsman News. In this edition, we share detail about our refreshed guidance for making awards of compensation for distress and inconvenience. We also highlight our consultation about temporary changes to reporting the outcomes for certain complaints.
4 October 2021
Today, we’ve published a consultation on a proposal to help us move faster in reducing customer waiting times.
24 September 2021
Welcome to Ombudsman News. In this edition, we share an overview of our latest complaints data, including detail on some of the trends seen in the first quarter of the 2021/22 financial year.