The Financial Ombudsman Service urges young drivers to make informed decisions with car insurance
10 March 2026
We are urging young drivers across the UK to make well-informed decisions when taking out car insurance.
Consultation opens on our strategic plans and budget for 2021/22
Today we’ve published a public consultation on our proposed plans and budget for 2021/22.
The consultation sets out our plans for the coming financial year, including the volumes of complaints we expect to receive and resolve and our proposed budget and funding arrangements. It also gives an update on the current financial year. The consultation is open until 31 January 2021.
Read the full consultation and find out more about how to send us your response.
We’ll publish our final strategic plans and budget for 2021/22 before the end of the current financial year, including a summary of the feedback we received.
Please contact the Financial Ombudsman Service media team for more information:
- Email: [email protected]
- Phone: 020 7964 1234
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New cases coming to us have returned to complaint volumes last seen in 2023/24.