Financial Ombudsman publishes diversity, inclusion and wellbeing report for 2021

Diversity, inclusion and wellbeing reports

We have published our latest diversity, inclusion and wellbeing report for 2021.

We report on our diversity, inclusion and wellbeing action plan, our recent external recognition and accreditations, and include our gender and ethnicity pay gap data, as well as our staff diversity data.

Read the full diversity, inclusion and wellbeing report 2021.

Latest news

Ombudsman News 169

25 February 2022

Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.

Storm Damage Q3 data Flood Diversity, inclusion and wellbeing reports

Read more 

Ombudsman News 158

12 March 2021

In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.

Q3 data H2 data Diversity, inclusion and wellbeing reports

Read more 

Ombudsman News issue 150

13 March 2020

Our 150th edition of Ombudsman News covers our recent complaints data, insight report and more.

Q3 data Insurance Q2 data Misrepresentation Diversity, inclusion and wellbeing reports

Read more