We have published our latest diversity, inclusion and wellbeing report for 2021.
We report on our diversity, inclusion and wellbeing action plan, our recent external recognition and accreditations, and include our gender and ethnicity pay gap data, as well as our staff diversity data.
Read the full diversity, inclusion and wellbeing report 2021.
7 March 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.
25 February 2022
Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.
12 March 2021
In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.
