Ombudsman News 155
19 November 2020
Welcome to our latest Ombudsman News. In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.
Coronavirus, or covid-19, is affecting holidays, travel plans and events.
We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.
Latest news
We’ve published our latest quarterly data for Q2 2020/21
9 November 2020
We’ve published data showing the number of complaints we received between 1 July and 30 September 2020.
We’ve published our annual report and accounts 2019-20
5 November 2020
We’ve published our annual report and accounts for the 2019-20 financial year today.