Coronavirus, or covid-19, is affecting holidays, travel plans and events. 

We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.

Latest news

Financial regulatory family strengthen Wider Implications Framework

25 January 2022

Regulatory family announce formal agreement for collaboration on matters of common interest.

Press release

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Financial Ombudsman: Insurance checks needed for e-scooters

13 January 2022

The Financial Ombudsman Service is urging e-scooter owners to check their insurance policies to ensure they are covered if things go wrong.

Press release

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Update: Information for Amigo customers

21 December 2021

Information for Amigo customers on complaints made to the Financial Ombudsman.

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