Coronavirus, or covid-19, is affecting holidays, travel plans and events. 

We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.

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Ombudsman News issue 151

14 April 2020

Our latest edition of Ombudsman News includes resources we’ve brought together to address complaints arising from the Covid-19 pandemic, and more.

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