Ombudsman News 161
28 May 2021
Welcome to the latest Ombudsman News. We've published our annual complaints data and insight for 2020/21, and in this edition you can read about some of the key trends we've seen in a year impacted by Covid-19.
Coronavirus, or covid-19, is affecting holidays, travel plans and events.
We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.
Latest news
Financial Ombudsman Service publishes annual complaints data 2020/21
25 May 2021
The Financial Ombudsman Service has published its annual complaints data for the 2020/21 financial year (April 2020-March 2021) with commentary and insight.
Update: Information for Amigo customers
25 May 2021
Information for Amigo customers on complaints made to the ombudsman service.