Coronavirus, or covid-19, is affecting holidays, travel plans and events. 

We've only received a few enquiries at this stage, but we've put together some information and resources for consumers and businesses to help explain what to do if you have a question or complaint about a financial product or service that has been caused, impacted or affected by coronavirus.

Latest news

Ombudsman News 155

19 November 2020

Welcome to our latest Ombudsman News. In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.

Q2 Insights

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