Welcome to the latest Ombudsman News. In this edition, we highlight our latest complaints data, looking at product-specific complaints between October and December 2020 and business-specific complaints between July and December 2020. We also highlight our latest diversity, inclusion and wellbeing report.

See our previous editions of Ombudsman News.

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Latest news

We’ve published our complaints data from the second half of 2021

13 April 2022

Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.

Data and Insight H2 data

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Ombudsman News 169

25 February 2022

Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.

Q3 data Flood Storm Damage Diversity, inclusion and wellbeing reports

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Financial Ombudsman publishes diversity, inclusion and wellbeing report for 2021

24 February 2022

Our latest report includes our action plan, our recent external recognition and accreditations, and our gender and ethnicity pay gap data, as well as our staff diversity data.

Diversity, inclusion and wellbeing reports

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