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Ombudsman News 180

4 April 2023

Welcome to the latest edition of Ombudsman News. In this edition we share our recently published Feedback Statement following consultation and our Plans and Budget for 2023/24. We also highlight the changes to our award limits and share details of roles we’re currently recruiting for.

Recruitment H2 data Feedback statement Strategic plans and budget

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We’ve published our complaints data from the second half of 2021

13 April 2022

Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.

Data and Insight H2 data

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Ombudsman News 158

12 March 2021

In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.

H2 data Q3 data Diversity, inclusion and wellbeing reports

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Ombudsman News issue 151

14 April 2020

Our latest edition of Ombudsman News includes resources we’ve brought together to address complaints arising from the Covid-19 pandemic, and more.

H2 data Covid-19 Strategic plans and budget

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.