Financial Ombudsman Service publishes a Discussion Paper on its future funding model
14 June 2022
The Financial Ombudsman Service has today published a Discussion Paper on possible changes to its future funding model.
We've been recognised for our work on race equality and inclusion in the workplace by being included in Business in the Community’s Best Employers for Race listing, published today.
We're one of 70 employers included in the 2018 listing, which recognises good practice on workplace race equality and inclusion, and celebrates the public and private sector organisations making a difference.
To be considered for the listing, employers must demonstrate that they are putting leadership on race in place within their organisation, creating inclusive workplace cultures and taking action on leadership, progression and/or recruitment. They must also show how their policies are positively impacting Black, Asian and Minority Ethnic (BAME) employees within their organisations.
Caroline Wayman, our chief ombudsman and chief executive, said,
I’m proud of everything our people do to make our offices an inclusive and welcoming place to work for everyone. We want the people we employ and the culture in our workplace to reflect and value the diversity of our customers. We’re pleased our work on race equality and inclusion in the workplace has been recognised by Business in the Community. We know there is more we can do, and we are committed to continue to do more to make the ombudsman service an even more inclusive workplace.
14 June 2022
The Financial Ombudsman Service has today published a Discussion Paper on possible changes to its future funding model.
8 June 2022
Following an extensive recruitment process that attracted a highly qualified and diverse range of applicants, the Financial Ombudsman Service have appointed Abby Thomas to the role of Chief Executive and Chief Ombudsman.
31 May 2022
Welcome to the latest edition of Ombudsman News. In this edition we share our strategic measures update which outlines our performance in 2021/22 and the results from our temporary outcome codes initiative. We also highlight our online resource about our approach to vehicle breakdown cover complaints.