Car modifications can wreck your insurance
30 September 2024
From tinted windows to new alloy wheels, the pitfalls of vehicle alterations have been highlighted by us for the first time.
Advice for consumers impacted by Flybe entering administration
We are aware of the recently announced news that Flybe has gone into administration.
The Civil Aviation Authority (CAA) has published advice to UK consumers impacted by Flybe entering administration on 28 January 2023.
Flybe has advised travellers who had flights booked with them to not travel to the airport unless you have arranged an alternate flight with another company.
If your purchase is not ATOL/ABTA covered or you incur additional costs because of Flybe entering administration, you can contact your bank or credit provider to see if you can make a section 75 or chargeback claim.
We have information on our website about how we can help if you’re unhappy with your bank or credit provider’s response.
Latest news
Businesses must step up support for people in debt
19 September 2024
Businesses need to take a more compassionate approach to debt management, Abby Thomas, Chief Executive and Chief Ombudsman said today.
Financial Ombudsman Service outlines top tips to avoid common pension complaints
11 September 2024
The common pension pitfalls are being highlighted today to mark pensions awareness week and help consumers understand the help that’s available.