Financial Ombudsman Service continues to see a fall in cases
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.
Our diversity, inclusion and wellbeing report 2020
Today, 12 March 2021, we’ve published our diversity, inclusion and wellbeing report 2020.
This is our fourth report, and it sets out our diversity data, and gender and ethnicity pay gap information for 2020. The report also outlines the major achievements on diversity, inclusion and wellbeing through the year, and our next action plan.
Latest news
Keep your pension safe from scammers, warns the Financial Ombudsman Service
18 September 2025
Over the past five years hundreds of people have fallen victim to potential pension scams, the Financial Ombudsman Service revealed today.
Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive
11 September 2025
A year on from the opening of our Belfast hub, we announce 32 new investigator positions.