Financial Ombudsman Service publishes its Annual Report and Accounts 2021/22

The Financial Ombudsman Service has today published its Annual Report and Accounts for 2021/22.

The Financial Ombudsman Service’s Annual Report and Accounts for 2021/22 financial year has been laid in Parliament today. 

Read our Annual Report and Accounts for 2021/22.

Latest news

Financial Ombudsman Service warns people to be on high alert for online investment and employment scams

19 February 2026

We are urging people to remain vigilant for scams, as fraudsters increasingly target those looking to improve their financial situation through online opportunities.

Press release Fraud and scams

Read more 

Financial Ombudsman Service sees lowest complaint levels in two years

5 February 2026

New cases coming to us have returned to complaint volumes last seen in 2023/24.

Press release Q3 complaints data Data and Insight

Read more 

Don’t get caught out by financial pitfalls

26 January 2026

As students return to university after Christmas, we are urging them to be aware of financial pitfalls and make informed choices.

Press release

Read more