Financial Ombudsman Service publishes its Annual Report and Accounts 2021/22

We have proposed ambitious targets for the next financial year, and would like to remind stakeholders that our consultation closes on 21 January 2026.

Press release Strategic plans and budget Consultations and responses

A new interest rate applies to the compensation we direct financial businesses to make for cases referred to our service on and after 1 January 2026.

Interest Redress Compensation

With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.

Press release