FCA confirms the increase to our award limits
1 April 2026
The Financial Conduct Authority has confirmed the increase to our award limits for the coming financial year.
Financial Ombudsman Service publishes feedback statement on consultation on outcome reporting
The Financial Ombudsman Service has today published its consultation feedback statement on temporary changes to reporting the outcomes of proactively settled complaints.
The document provides a response on issues raised through the consultation and confirms details of the initiative. Read the full document on our website.
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Financial Ombudsman Service sets out its plans for service delivery and reforms for the year ahead
31 March 2026
Today we have published our Plans and Budget for the 2026/27 financial year where we have set out our priorities for the next 12 months.
Hundreds of people falling victim to romance scams, the Financial Ombudsman Service warns
25 March 2026
Between January 2025 and March 2026, we received over 500 complaints about romance scams.