The Financial Ombudsman Service has today published its consultation feedback statement on temporary changes to reporting the outcomes of proactively settled complaints.
The document provides a response on issues raised through the consultation and confirms details of the initiative. Read the full document on our website.
11 December 2024
The Financial Ombudsman Service will keep costs lower for businesses and further improve its value for money as it faces continued high demand in the year ahead, according to proposals published today.
4 December 2024
Consumers can take some easy steps to protect themselves from unexpected financial worries this Christmas.
27 November 2024
Our newly published data shows that complaints about fraud and scams, current accounts and credit cards are at record highs.
