Joint statement by the FCA and Financial Ombudsman on targeted support
11 December 2025
Today we have published our joint statement with the Financial Conduct Authority (FCA) following their new guidance on targeted support.
Financial Ombudsman Service publishes Feedback Statement on Future Funding Discussion Paper
The Financial Ombudsman Service has today published its Feedback Statement on its Future Funding Discussion Paper.
The Future Funding Discussion Paper was published in June 2022. The Feedback Statement sets out the Financial Ombudsman’s response to submissions received on the Discussion Paper. Read the full Feedback Statement.
The Financial Ombudsman Service will publish a consultation on its plans and budget for 2023/24 in December.
Latest news
Financial Ombudsman Service driving reform and delivering improvements as it sets out its plans for next year
27 November 2025
The continuous delivery of changes and improvements to our service will be a key focus for 2026/27 as we launched a consultation on our Plans and Budget.
Financial Ombudsman Service continues to see a fall in cases
29 October 2025
Our Q2 2025/26 complaints data shows that new cases coming to us have dropped by more than a third, as professional representatives bring fewer cases.