Ombudsman News 190
8 April 2024
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our Plans and Budget for 2024/25 and changes to our award limits. We also share details of roles we’re currently recruiting for.
Financial Ombudsman Service publishes Feedback Statement on Future Funding Discussion Paper
The Financial Ombudsman Service has today published its Feedback Statement on its Future Funding Discussion Paper.
The Future Funding Discussion Paper was published in June 2022. The Feedback Statement sets out the Financial Ombudsman’s response to submissions received on the Discussion Paper. Read the full Feedback Statement.
The Financial Ombudsman Service will publish a consultation on its plans and budget for 2023/24 in December.
Latest news
Financial Ombudsman increases complaint level predictions as performance continues to improve
4 April 2024
Today we published our final Plans and Budget detailing the next phase of our transformation, whilst confirming the increased caseload we expect in the upcoming financial year.
Increase to our award limits
13 March 2024
The Financial Conduct Authority (FCA) has confirmed an increase to our award limits from 1 April 2024.