Financial Ombudsman Service publishes Feedback Statement on Future Funding Discussion Paper

The Financial Ombudsman Service has today published its Feedback Statement on its Future Funding Discussion Paper.

The Future Funding Discussion Paper was published in June 2022. The Feedback Statement sets out the Financial Ombudsman’s response to submissions received on the Discussion Paper. Read the full Feedback Statement.

The Financial Ombudsman Service will publish a consultation on its plans and budget for 2023/24 in December. 

Latest news

Ombudsman News 189

1 March 2024

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest data, covering complaints about financial products and services between October and December 2023. We also share our online guidance for businesses about insurance complaints.

Q3 data Insurance

Read more 

Credit card complaints hit all time high

1 March 2024

Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.

Q3 data Complaints data Data and Insight Press release Credit Cards

Read more 

Ombudsman News 188

24 January 2024

Welcome to the latest edition of Ombudsman News. In this edition, we share information about car finance commission complaints, following the FCA’s announcement of temporary complaint-handling rules. We also highlight that there’s still time to send a response to our Plans and Budget Consultation for 2024/25.

Car finance Strategic plans and budget

Read more