Complaints jump by 40% year on year
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
On 9 January 2023, Indigo Michael Limited (best known by its trading names, SafetyNet and Tappily) went into administration.
Due to the nature of the company, no protection is offered to consumers under the Financial Services Compensation Scheme.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about Indigo Michael Limited at the moment.
What happens next depends upon the outcome of the administration:
There is more information available on the FCA’s website and the SafetyNet and Tappily websites.
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
23 October 2024
Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.
17 October 2024
Couples planning the most important day of their lives risk severe financial penalties if they take out insufficient cover or do not understand their policies.