We are aware of the recently announced news that Wonga has gone into administration.

Due to the nature of the business, there is no protection offered to consumers under the Financial Services Compensation Scheme (FSCS) in this instance.

We are working with the administrators, Grant Thornton, to clarify the impact on the cases we have with us and whether we’ll be able to work any new cases brought to us. We do not yet know what, if any, funds will be available to settle complaints.

There is more information on Wonga’s website.

Latest news

Keep your pension safe from scammers, warns the Financial Ombudsman Service

18 September 2025

Over the past five years hundreds of people have fallen victim to potential pension scams, the Financial Ombudsman Service revealed today.

Press release Pensions

Read more 

Financial Ombudsman Service celebrates one year anniversary in Belfast with investigator recruitment drive

11 September 2025

A year on from the opening of our Belfast hub, we announce 32 new investigator positions.

Press release Recruitment

Read more 

Financial Ombudsman Service consults on changes to its case fees

13 August 2025

We're consulting on changing our case fee structure which would see businesses pay less for complaints which are resolved earlier in the investigation process.

Press release Consultations and responses

Read more