Complaints about Nationwide’s Fairer Share Payment scheme
1 November 2023
We have been asked by some members of Nationwide to investigate complaints about the Fairer Share Payment scheme.
The Modern Slavery Act requires organisations over a certain size to report yearly on what they’ve done to ensure they help prevent acts of modern slavery and trafficking from occurring within their business or supply chains.
Today we've renewed our annual statement (PDF 91KB) setting out what we’re doing to help prevent modern slavery and trafficking, not just because it’s the law, but because our commitment to fairness and doing the right thing is at the heart of our values.
Latest news
Ombudsman News 185
24 October 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blog which outlines ways of working with us during the complaint-handling process, and the support and resources we offer. We also share our latest data, covering complaints about financial businesses from the first half of 2023.
We’ve published our complaints data from the first half of 2023
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.