Financial Ombudsman Service receives over 305,000 complaints in 2024/25
2 July 2025
Financial complaints are at their highest level in six years, according to new annual figures.
Preventing modern slavery and trafficking
The Modern Slavery Act requires organisations over a certain size to report yearly on what they’ve done to ensure they help prevent acts of modern slavery and trafficking from occurring within their business or supply chains.
Today we've renewed our annual statement (PDF 91KB) setting out what we’re doing to help prevent modern slavery and trafficking, not just because it’s the law, but because our commitment to fairness and doing the right thing is at the heart of our values.
Latest news
Consultation on compensation interest levels launched by the Financial Ombudsman Service
4 June 2025
Today we opened a consultation on the interest rate applied to the compensation awarded to consumers.
Financial Ombudsman Service celebrates raising more than £30,000 for baby loss charity
22 May 2025
We have raised more than £30,000 for Sands, the UK’s leading pregnancy and baby loss charity – hitting our two-year fundraising target in just 12 months.