We understand that CashEuroNet, which includes the QuickQuid trading name, is in administration.
CashEuroNet, which includes the QuickQuid, On Stride and Pounds to Pocket trading names, went into administration on 25 October 2019.
Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about CashEuroNet.
We’re writing to people who have CashEuroNet complaints with us to explain that we’re passing their complaint to the firm’s administrators to be included in the administration process. Anyone with a new complaint can contact the administrators directly to make a claim.
More information about the process, including how to make a claim, can be found on the administrators’ website here
18 July 2024
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest annual complaints data and insight for 2023/24. We also share guidance for professional representatives about referring a complaint to us for investigation.
16 July 2024
Holidaymakers unhappy with their travel insurance have led to rising levels of complaints.
12 July 2024
Complaints about the banking sector are at their highest level in at least a decade.
