We understand that CashEuroNet, which includes the QuickQuid trading name, is in administration.

CashEuroNet, which includes the QuickQuid, On Stride and Pounds to Pocket trading names, went into administration on 25 October 2019.

Unfortunately, when a business goes into administration we are required to stop considering complaints against it. So we’re unable to progress any new or existing complaints about CashEuroNet.

We’re writing to people who have CashEuroNet complaints with us to explain that we’re passing their complaint to the firm’s administrators to be included in the administration process. Anyone with a new complaint can contact the administrators directly to make a claim.

More information about the process, including how to make a claim, can be found on the administrators’ website here

Latest news

Financial Ombudsman Service consults on changes to its case fees

13 August 2025

We're consulting on changing our case fee structure which would see businesses pay less for complaints which are resolved earlier in the investigation process.

Press release Consultations and responses

Read more 

Financial Ombudsman Service sees a fall in case levels – with complaints at their lowest level for more than a year

7 August 2025

Financial complaints needing our intervention have fallen to their lowest level in over a year, according to new quarterly figures published today.

Press release Q1 data Complaints data Product complaints data Data and Insight

Read more 

FCA appoints new interim chair of the Financial Ombudsman Service

28 July 2025

Today the Financial Conduct Authority (FCA) announced the appointment of Liam Coleman as interim chair to the board.

Read more