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We’ve published our complaints data from the first half of 2023

11 October 2023

Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.

Complaints data Data and Insight H1 data Press release

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Motor and building insurance complaints hit five-year high

14 September 2023

Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.

Data and Insight Q1 data Press release

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Financial Ombudsman Service publishes its latest quarterly complaints data

2 November 2022

The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).

Complaints data Q2 data Data and Insight Press release

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We’ve published our complaints data from the first half of 2022

22 September 2022

Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.

H1 data Data and Insight

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Consumers warned about rise in investment scams

7 September 2022

The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).

Data and Insight Q1 data Press release

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Financial Ombudsman Service publishes annual complaints data 2021/22

28 June 2022

The Financial Ombudsman Service has published its annual complaints data for the 2021/22 financial year.

Annual data Data and Insight

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We’ve published our complaints data from the second half of 2021

13 April 2022

Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.

Data and Insight H2 data

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Ombudsman News 166

10 November 2021

Welcome to the latest edition of Ombudsman News. In this edition we share our recently published annual report and feedback statement following our recent consultation. We also have a special focus on some of our online resources for financial businesses that help support the aims of #TalkMoney Week.

Fraud and scams Data and Insight Unaffordable lending Consultations and responses

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Ombudsman News 161

28 May 2021

Welcome to the latest Ombudsman News. We've published our annual complaints data and insight for 2020/21, and in this edition you can read about some of the key trends we've seen in a year impacted by Covid-19.

Data and Insight Annual data Insights

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Ombudsman News

Our regular newsletter for people interested in financial complaints, and how to settle or prevent them.