Financial Ombudsman Service shares a festive finance warning
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
We are aware of the recently announced news that Wonga has gone into administration.
Due to the nature of the business, there is no protection offered to consumers under the Financial Services Compensation Scheme (FSCS) in this instance.
We are working with the administrators, Grant Thornton, to clarify the impact on the cases we have with us and whether we’ll be able to work any new cases brought to us. We do not yet know what, if any, funds will be available to settle complaints.
There is more information on Wonga’s website.
18 December 2025
With the festive season approaching, we are encouraging consumers to take a few practical steps to protect their finances.
11 December 2025
Today we have published our joint statement with the Financial Conduct Authority (FCA) following their new guidance on targeted support.
27 November 2025
The continuous delivery of changes and improvements to our service will be a key focus for 2026/27 as we launched a consultation on our Plans and Budget.