Ombudsman News 155
19 November 2020
Welcome to our latest Ombudsman News. In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.
We are aware of the recently announced news that Wonga has gone into administration.
Due to the nature of the business, there is no protection offered to consumers under the Financial Services Compensation Scheme (FSCS) in this instance.
We are working with the administrators, Grant Thornton, to clarify the impact on the cases we have with us and whether we’ll be able to work any new cases brought to us. We do not yet know what, if any, funds will be available to settle complaints.
There is more information on Wonga’s website.
Latest news
We’ve published our latest quarterly data for Q2 2020/21
9 November 2020
We’ve published data showing the number of complaints we received between 1 July and 30 September 2020.
We’ve published our annual report and accounts 2019-20
5 November 2020
We’ve published our annual report and accounts for the 2019-20 financial year today.