We are aware of the recently announced news that Wonga has gone into administration.

Due to the nature of the business, there is no protection offered to consumers under the Financial Services Compensation Scheme (FSCS) in this instance.

We are working with the administrators, Grant Thornton, to clarify the impact on the cases we have with us and whether we’ll be able to work any new cases brought to us. We do not yet know what, if any, funds will be available to settle complaints.

There is more information on Wonga’s website.

Latest news

Ombudsman News 161

28 May 2021

Welcome to the latest Ombudsman News. We've published our annual complaints data and insight for 2020/21, and in this edition you can read about some of the key trends we've seen in a year impacted by Covid-19.

Data and Insight Annual data Insights

Read more