Ombudsman News 155
19 November 2020
Welcome to our latest Ombudsman News. In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.
The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion.
The index is a list of the top 100 organisations, across the UK’s public, private and third sectors, that make a difference in the workplace and promote fairness, respect, equality, diversity, inclusion and engagement. We recently published our own annual Equality, Diversity and Inclusion report that sets out everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive, as well as what we’ll be working on next.
Latest news
We’ve published our latest quarterly data for Q2 2020/21
9 November 2020
We’ve published data showing the number of complaints we received between 1 July and 30 September 2020.
We’ve published our annual report and accounts 2019-20
5 November 2020
We’ve published our annual report and accounts for the 2019-20 financial year today.