We're in the National Centre for Diversity’s top 100 champions of equality, diversity and inclusion...

The Financial Ombudsman Service has been named by the National Centre for Diversity in its annual index for 2019 as one of the top 100 champions of equality, diversity and inclusion. 

The index is a list of the top 100 organisations, across the UK’s public, private and third sectors, that make a difference in the workplace and promote fairness, respect, equality, diversity, inclusion and engagement. We recently published our own annual Equality, Diversity and Inclusion report that sets out everything we’ve done over the past year to help make our workplace more equal, diverse and inclusive, as well as what we’ll be working on next.

Latest news

FCA confirms the increase to our award limits

1 April 2026

The Financial Conduct Authority has confirmed the increase to our award limits for the coming financial year.

Press release

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Financial Ombudsman Service sets out its plans for service delivery and reforms for the year ahead

31 March 2026

Today we have published our Plans and Budget for the 2026/27 financial year where we have set out our priorities for the next 12 months.

Press release Plans and budget

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Hundreds of people falling victim to romance scams, the Financial Ombudsman Service warns

25 March 2026

Between January 2025 and March 2026, we received over 500 complaints about romance scams.

Press release Fraud and scams

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