Welcome to our 150th edition of Ombudsman News!

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Ombudsman News 169

25 February 2022

Welcome to the latest edition of Ombudsman News. In this edition we highlight our complaints data for October to December 2021, and our recently published diversity, inclusion and wellbeing report. We also share our online guidance for financial businesses about our approach to complaints about storm and flood damage.

Q3 data Flood Storm Damage Diversity, inclusion and wellbeing reports

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Financial Ombudsman publishes diversity, inclusion and wellbeing report for 2021

24 February 2022

Our latest report includes our action plan, our recent external recognition and accreditations, and our gender and ethnicity pay gap data, as well as our staff diversity data.

Diversity, inclusion and wellbeing reports

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Financial Ombudsman publishes latest quarterly complaints data

23 February 2022

The Financial Ombudsman Service has today published its quarterly data in relation to financial products today – this covers the period October 2021 - December 2021.

Q3 data Press release Packaged Bank Accounts

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