Welcome to our 150th edition of Ombudsman News!

Sign up to our email newsletter to receive our latest news and insights directly to your inbox.

Latest news

Ombudsman News 162

30 June 2021

Welcome to Ombudsman News. In this edition, we share new content on our approach to complaints about wedding insurance, business interruption insurance, and loan schemes, such as the Coronavirus Business Interruption Loan Schemes (CBILs) and Bounce Back Loan Scheme (BBLS).

SME Insurance

Read more 

Ombudsman News 158

12 March 2021

In this edition, we highlight our latest complaints data, looking at product-specific and business-specific complaints. We also highlight our latest diversity, inclusion and wellbeing report.

Q3 data H2 data Diversity, inclusion and wellbeing reports

Read more 

Ombudsman News 155

19 November 2020

Welcome to our latest Ombudsman News. In this edition, we focus on our recently-published quarterly data and key trends we've seen and our annual report and accounts.

Q2 data Consumer Credit SME Annual review

Read more