Welcome to our 150th edition of Ombudsman News!

Sign up to our email newsletter to receive our latest news and insights directly to your inbox.

Latest news

Ombudsman News 179

7 March 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.

Blog Q3 data Diversity, inclusion and wellbeing reports

Read more 

Financial Ombudsman Service publishes its latest quarterly complaints data

15 February 2023

The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).

Q3 data Complaints data Press release

Read more 

Ombudsman News 175

2 November 2022

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest blog for insurers about trends in travel insurance complaints and our guidance for complaint-handling, our new online resource on mobile phone and gadget insurance, and our latest complaints data.

Fraud and scams Blog Insurance Travel Insurance Q2 data

Read more