‘Ghost brokers’ haunting the insurance market
29 October 2024
This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.
Information about the Financial Ombudsman Service’s Board commissioned independent review.
Our Board has commissioned an independent external review of our service. The commissioning of independent reviews is something the Board undertakes periodically. Previous reviews can be found on our website.
The current review focuses on ensuring that the Financial Ombudsman Service can continue to meet the needs of its customers, both consumers and business. The review will be split into two parts:
The independent management consultancy will be reaching out to a range of stakeholders as part of the review to ensure they obtain a broad range of input from those that the service work with regularly.
The review is being conducted over the summer. The results will be available in the autumn on the website, where we publish all our periodic review findings.
29 October 2024
This Halloween beware of ‘ghost broker’ deals that are too good to be true or risk being scammed by fraudsters.
24 October 2024
The number of financial complaints we received in the first half of 2024 rose by over 40%.
23 October 2024
Not understanding the rules around ‘Section 75’ claims could affect consumers’ chances of getting their money back.