Welcome to the latest Ombudsman News. In this edition, we highlight some of the key features of our plans and budget for 2021/22, following our consultation in December 2020. 

See our previous editions of Ombudsman News.

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Ombudsman News 180

4 April 2023

Welcome to the latest edition of Ombudsman News. In this edition we share our recently published Feedback Statement following consultation and our Plans and Budget for 2023/24. We also highlight the changes to our award limits and share details of roles we’re currently recruiting for.

Recruitment H2 data Feedback statement Strategic plans and budget

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Ombudsman News 178

19 January 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight that our plans and budget consultation for 2023/24 closes soon, but there is still time to respond. We also share our latest blog about helping to resolve complaints from small businesses.

SME Financial Difficulties Fraud and scams Unaffordable lending Strategic plans and budget

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Ombudsman News 177

19 December 2022

Welcome to the latest edition of Ombudsman News. In this edition we share our plans and budget consultation for 2023/24 and our newly published online guidance for consumers and financial businesses about financial difficulties in mortgages. We also highlight our opening hours over the Christmas period.

Financial Difficulties Mortgages Strategic plans and budget Consultations and responses

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