Welcome to our latest Ombudsman News. Here you can read our Covid-19 insight and our latest Q1 2020/21 complaints data.

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Ombudsman News 184

20 September 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest data, covering complaints about financial products and services between April and June 2023. We also share the progress of our extended trial to proactively settle complaints and tell you about the roles we’re recruiting for.

Q1 data Motor Insurance Buildings insurance Recruitment

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Motor and building insurance complaints hit five-year high

14 September 2023

Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.

Data and Insight Q1 data Press release

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Ombudsman News 174

28 September 2022

Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses.

Q1 data H1 data Investments CMC

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