New data reveals 70% jump in financial complaints
29 August 2024
Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
We received a total of almost 73,000 complaints in this period. We upheld 37% of complaints we received.
For the full data set and analysis, see our half-yearly complaints data.
We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).
29 August 2024
Complaints about financial products have increased by 70% in the past 12 months when compared to the equivalent figure from last year.
1 May 2024
Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.
1 March 2024
Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.