Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
We received a total of almost 73,000 complaints in this period. We upheld 37% of complaints we received.
For the full data set and analysis, see our half-yearly complaints data.
We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).
24 October 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blog which outlines ways of working with us during the complaint-handling process, and the support and resources we offer. We also share our latest data, covering complaints about financial businesses from the first half of 2023.
11 October 2023
Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.
14 September 2023
Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.