Financial complaints have risen by 20% according to latest half-yearly data
1 May 2024
Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
We received a total of almost 73,000 complaints in this period. We upheld 37% of complaints we received.
For the full data set and analysis, see our half-yearly complaints data.
We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).
1 May 2024
Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.
1 March 2024
Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.
14 December 2023
In this edition, we share our latest quarterly complaints data. We also highlight our Plans and Budget Consultation for the 2024/25 financial year and our opening hours over the festive period.