We’ve published our complaints data from the first half of 2022

H1 data Data and Insight

Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.

We received a total of almost 73,000 complaints in this period. We upheld 37% of complaints we received.

For the full data set and analysis, see our half-yearly complaints data.

We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).

Latest news

Ombudsman News 185

24 October 2023

Welcome to the latest edition of Ombudsman News. In this edition we highlight our latest blog which outlines ways of working with us during the complaint-handling process, and the support and resources we offer. We also share our latest data, covering complaints about financial businesses from the first half of 2023.

Business Support Hub H1 data Recruitment

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We’ve published our complaints data from the first half of 2023

11 October 2023

Today, we’ve published data that shows how many complaints we received about financial businesses in the first half of 2023.

Complaints data Data and Insight H1 data Press release

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Motor and building insurance complaints hit five-year high

14 September 2023

Complaints about buildings, car and motorcycle insurance have reached a five-year high, according to new figures published by the Financial Ombudsman Service today.

Data and Insight Q1 data Press release

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