Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.

We received a total of almost 73,000 complaints in this period. We upheld 37% of complaints we received.

For the full data set and analysis, see our half-yearly complaints data.

We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).

Latest news

Financial complaints have risen by 20% according to latest half-yearly data

1 May 2024

Our newly published data shows the number of financial complaints received in the second half of 2023 rose by a fifth.

Press release Data and Insight H2 data

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Credit card complaints hit all time high

1 March 2024

Our latest complaints data publication shows that perceived unaffordable lending has driven complaints relating to credit cards to their highest quarterly level.

Q3 data Complaints data Data and Insight Press release Credit Cards

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Ombudsman News 187

14 December 2023

In this edition, we share our latest quarterly complaints data. We also highlight our Plans and Budget Consultation for the 2024/25 financial year and our opening hours over the festive period.

Q2 data Data and Insight Strategic plans and budget

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