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Quarterly complaints data: Q1 2024/25 

Data and insight / Our insight

15% Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10  ...   Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)...   Insurance Legal Expenses and Monetary

Q1 data Credit Cards ...

Published 27/11/2024    Last updated 27/11/2024

Annual complaints data and insight 2024/25 

Data and insight / Our insight

29% Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10  ...   Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 418 ... 35% Insurance Legal Expenses and Monetary

Data and Insight Annual data ...

Published 02/07/2025    Last updated 02/07/2025

Quarterly complaints data: Q3 2024/25 

Data and insight / Our insight

Legal Expenses and Monetary Loss Insurance Legal Expenses and Monetary Loss Insurance <10  ... <30 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 103... 36% Insurance Legal Expenses and Monetary

Q3 data Data and Insight ...

Published 04/03/2025    Last updated 18/03/2025

Our consumer leaflet: 'Want to take your complaint further?' 

For businesses / Resolving a complaint / Leaflet for consumers

things: apologise pay an award for financial loss refund fees and charges you shouldn’t have... might want to go to court if you think the loss you’ve suffered is more than we can tell a business

Published 11/05/2019    Last updated 18/09/2024

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