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Annual complaints data and insight 2024/25
Data and insight / Our insight
29% Insurance Legal Expenses and Monetary Loss Insurance Being categorised <10 ... Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 418 ... 35% Insurance Legal Expenses and Monetary
Published 02/07/2025 Last updated 02/07/2025
Quarterly complaints data: Q1 2024/25
Data and insight / Our insight
15% Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10 ... Insurance Legal Expenses and Monetary Loss Insurance Special Event Insurance (Wedding insurance)... Insurance Legal Expenses and Monetary
Published 27/11/2024 Last updated 02/09/2025
Quarterly complaints data: Q3 2024/25
Data and insight / Our insight
Legal Expenses and Monetary Loss Insurance Legal Expenses and Monetary Loss Insurance <10 ... <30 Insurance Legal Expenses and Monetary Loss Insurance Business Protection Insurance 103... 36% Insurance Legal Expenses and Monetary
Published 04/03/2025 Last updated 18/03/2025
Annual complaints data and insight 2023/24
Data and insight / Our insight
Insurance Legal Expenses and Monetary Loss Insurance All products 1,839 1,485 509 ... 27% Insurance Legal Expenses and Monetary Loss Insurance Tax Liability Insurance <10 <10... <30 Insurance Legal Expenses and Monetary
Published 26/02/2025 Last updated 15/05/2025
Our consumer leaflet: 'Want to take your complaint further?'
For businesses / Resolving a complaint / Leaflet for consumers
things: apologise pay an award for financial loss refund fees and charges you shouldn’t have... might want to go to court if you think the loss you’ve suffered is more than we can tell a business
Published 11/05/2019 Last updated 18/09/2024
