Ombudsman news issue 73
We look at household insurance disputes involving incidents that happened outside the home and investment case studies involving endowment savings plans.
Look at previous editions of Ombudsman News - our newsletter for people interested in financial complaints, and how to settle or prevent them - to catch-up on the latest:
We look at household insurance disputes involving incidents that happened outside the home and investment case studies involving endowment savings plans.
We share case studies involving equity release schemes and look at motor insurance complaints involving claims for theft.
We look at complaints involving PPI, banking complaints about safe deposit boxes and we give examples of the approach we take when awarding compensation for distress, inconvenience or other non-financial loss.
We look at case studies about recent mortgage and pension-related complaints. We also round up some of the questions put to our technical advice desk.
We look at complaints involving extended warranties and a selection of case studies involving mortgage endowment policies.
We look at complaints involving buildings insurance and disputes about bank accounts and consumer credit.
We look at complaints involving the use of cash machines and share a selection of case studies, illustrating recent investment-related complaints, including stockbroking and spread betting.
Focusing on disputes about the valuation of motor vehicles and complaints involving mortgage intermediaries.
We look at complaints involving pet insurance and share a selection of case studies, illustrating the diversity of disputes handled by the ombudsman service.