Today we’ve published data showing the number of complaints we received about individual businesses between 1 July and 31 December 2021.
We received a total of around 73,200 complaints in this period. We upheld 37% of complaints we received.
For the full data set and analysis, see our half-yearly complaints data page.
We’ve also published our latest half-yearly data showing the number of complaints received about individual claims management companies (CMCs).
7 August 2025
Financial complaints needing our intervention have fallen to their lowest level in over a year, according to new quarterly figures published today.
6 May 2025
Data published today shows how many complaints we received about financial businesses in the second half of 2024.
4 March 2025
The Financial Ombudsman Service is continuing to receive high levels of complaints from consumers and small businesses, according to new figures published today.
