News

See our media centre for press office contact details.

Consultation opens on our strategic plans and budget for 2020/2021

16 December 2019

Today we’ve published a public consultation on our proposed plans and budget for 2020/2021 and our future strategy, looking ahead to 2025 and beyond.

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CashEuroNet (QuickQuid)

25 October 2019

We understand that CashEuroNet, which includes the QuickQuid trading name, is in administration.

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Information for customers of Berkeley Burke SIPP Administration Limited

18 September 2019

We are aware of the recently announced news that Berkeley Burke SIPP Administration (BBSAL) has gone into administration.

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We’ve published our complaints data about individual businesses

11 September 2019

Today we’ve published data showing how many complaints we received about individual businesses between January to June 2019.

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We've published our latest quarterly data

21 August 2019

Today we've published data showing the number of complaints we received between April and June 2019. 

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Instant Cash Loans Limited

17 July 2019

We are aware that Instant Cash Loans (“ICL”) entered a scheme of arrangement with its creditors (which includes customers and former customers of The Money Shop, Payday Express, Payday UK and Ladder Loans) before it looks to close down the company.

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Annual report and accounts 2018/2019

11 July 2019

We’ve published our annual report and accounts 2019/2019 today.

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We’re consulting on our future funding model

2 July 2019

This consultation is the latest step in the conversations we’ve been having about our plans for a future when PPI doesn’t dominate our caseload.

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We've won the Working Families Best Practice Award for 'Mental Health and Wellbeing'

28 June 2019

We’ve been recognised for our wide range of mental health activities and communication to de-stigmatise mental health.

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Ombudsman News

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