Ombudsman News issue 153
26 August 2020
Our latest Ombudsman News covering our Covid-19 insight and our latest Q1 2020/21 complaints data.
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We’ve published our latest quarterly data – alongside insight about complaints related to Covid-19
26 August 2020
Today we’ve published data showing the number of complaints we received between April and June 2020. We’ve also published insight into themes we’re beginning to see in complaints resulting from Covid-19.
Elevate Credit International Limited (trading as Sunny)
29 June 2020
On 29 June 2020, Elevate Credit International Limited (trading as Sunny) went into administration.
Ombudsman News issue 152
5 June 2020
You can read our annual complaints data and insight, as well as our strategy for the next five years.
Financial Ombudsman Service publishes 2019/20 figures alongside future strategy
3 June 2020
The Financial Ombudsman Service received over 270,000 new complaints about financial businesses, new figures published today show.
Liberty SIPP Limited
28 April 2020
Liberty SIPP Limited went into administration on 27 April 2020.
Avoiding scams and fraud: help from the ombudsman
15 April 2020
The Financial Ombudsman Service has published details about protecting your personal information and what to do if you have a complaint about a fraud or scam.
Ombudsman News issue 151
14 April 2020
Our latest edition of Ombudsman News includes resources we’ve brought together to address complaints arising from the Covid-19 pandemic, and more.
Our plans and budget for 2020/21
8 April 2020
We’ve published our plans and budget for the next financial year.