Financial Ombudsman Service publishes its Plans and Budget for 2023/24
31 March 2023
The Financial Ombudsman Service has published its Plans and Budget for 2023/24 which sets out our ambitions for the next financial year.
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Financial Ombudsman Service publishes latest complaints data about individual businesses
22 March 2023
We have published our complaints data about individual businesses for 1 July - 31 December 2022 (H2 2022).
Award limits increase
20 March 2023
The Financial Conduct Authority (FCA) has confirmed the increase to our award limits.
Financial Ombudsman at Treasury Select Committee meeting
16 March 2023
Abby Thomas, our Chief Executive and Chief Ombudsman, and Baroness Manzoor CBE, Chair of the Financial Ombudsman, joined a session with the Treasury Select Committee earlier this week.
Ombudsman News 179
7 March 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.
We're consulting on proposed changes to reporting business-specific complaints data
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
Diversity, inclusion and wellbeing: our progress in 2022
28 February 2023
Financial Ombudsman Service publishes report on diversity, inclusion and wellbeing for 2022.
Financial Ombudsman Service publishes its latest quarterly complaints data
15 February 2023
The Financial Ombudsman Service has published its complaints data on financial products for October – December 2022 (Q3).
Advice for consumers impacted by Flybe entering administration
10 February 2023
We are aware of the recently announced news that Flybe has gone into administration.
