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19 April 2023
The financial services regulatory family re-launched the Wider Implications Framework in 2022, to achieve better outcomes for consumers, firms and the industry as a whole, through building on existing collaborative work.
4 April 2023
Welcome to the latest edition of Ombudsman News. In this edition we share our recently published Feedback Statement following consultation and our Plans and Budget for 2023/24. We also highlight the changes to our award limits and share details of roles we’re currently recruiting for.
3 April 2023
Financial Ombudsman Service publishes Feedback Statement on outcome reporting consultation
31 March 2023
The Financial Ombudsman Service has published its Plans and Budget for 2023/24 which sets out our ambitions for the next financial year.
22 March 2023
We have published our complaints data about individual businesses for 1 July - 31 December 2022 (H2 2022).
20 March 2023
The Financial Conduct Authority (FCA) has confirmed the increase to our award limits.
16 March 2023
Abby Thomas, our Chief Executive and Chief Ombudsman, and Baroness Manzoor CBE, Chair of the Financial Ombudsman, joined a session with the Treasury Select Committee earlier this week.
7 March 2023
Welcome to the latest edition of Ombudsman News. In this edition we highlight the role of the Business Support Hub, the new name for our helpline for financial businesses and consumer representatives. We also share our latest data, covering complaints about financial products and services.
6 March 2023
We've published a consultation on proposed amendments to the way we report business-specific complaints data.
