Financial Ombudsman Service appoints Chief Finance and Risk Officer

Jenny, 51, will take up her role in January and will lead the financial and risk infrastructure and be accountable for the property and facilities management strategies, the procurement function and will also act as Company Secretary.

Jenny is currently Strategy, Commercial & Data Director at Virgin Media O2 Business & Wholesale UK. She has over ten years’ experience as a Finance Director, having held this role across various divisions of Virgin Media O2. 

Abby Thomas, Chief Executive and Chief Ombudsman, Financial Ombudsman Service, said:

Jenny brings a wealth of experience as a Finance Director and has a leadership style that is inclusive and collaborative. Jenny will be a strong addition to the Executive team. I’m delighted she is joining us and I’m looking forward to working with her.

Jenny Simmonds said:

I am very much looking forward to joining the Financial Ombudsman Service. I am passionate about delivering the best for consumers and businesses with a purpose that really matters, and the core values of the service align closely with my own.

Notes to editors

About the Financial Ombudsman Service

The Financial Ombudsman Service was set up by Parliament to resolve individual complaints between financial businesses and their customers on a fair and reasonable basis, as an alternative to the courts. It can look into problems involving most types of money matters. It is committed to sharing insight and experience to encourage fairness and confidence in financial services.