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10 November 2022
Ombudsman Leader, Constance Chinhengo, attended the ABI’s Webinar on 8 November on the Consumer Duty – From principle to practice: product value and customer communications.
10 November 2022
The Financial Ombudsman is today announcing the appointment of Jenny Simmonds to the role of Chief Finance and Risk Officer.
2 November 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest blog for insurers about trends in travel insurance complaints and our guidance for complaint-handling, our new online resource on mobile phone and gadget insurance, and our latest complaints data.
2 November 2022
The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).
13 October 2022
The Financial Ombudsman is today announcing the appointment of Jane Cosgrove to the role of Chief People Officer.
28 September 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses.
22 September 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
7 September 2022
The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).
27 July 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight the announcement of two new senior appointments and our newly published online guidance about complaints that involve gambling-related harm. We also share our recent blog aimed at funeral plan providers joining our jurisdiction this week.