Consumers warned about rise in investment scams
7 September 2022
The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).
See our media centre for press office contact details, or sign up to Ombudsman News, our regular newsletter for people interested in financial complaints, and how to settle or prevent them.
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Ombudsman News 173
27 July 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight the announcement of two new senior appointments and our newly published online guidance about complaints that involve gambling-related harm. We also share our recent blog aimed at funeral plan providers joining our jurisdiction this week.
Financial Ombudsman Service helps customers with insurance pricing complaints
20 July 2022
Complaints down but customers continue to report changes to premiums may be unfair.
Financial Ombudsman Service appoints Deputy Chief Ombudsman and Chief Operating Officer
18 July 2022
The Financial Ombudsman is announcing the appointments of James Dipple-Johnstone to the role of Deputy Chief Ombudsman and Karl Khan as Chief Operating Officer.
Ombudsman News 172
29 June 2022
Welcome to the latest edition of Ombudsman News. In this edition, we share news of our new Chief Executive and Chief Ombudsman, and outline the Discussion Paper we published earlier this month about possible changes to our future funding model.
Financial Ombudsman Service publishes annual complaints data 2021/22
28 June 2022
The Financial Ombudsman Service has published its annual complaints data for the 2021/22 financial year.
Financial Ombudsman Service publishes a Discussion Paper on its future funding model
14 June 2022
The Financial Ombudsman Service has today published a Discussion Paper on possible changes to its future funding model.
Financial Ombudsman Service announces new Chief Executive and Chief Ombudsman
8 June 2022
Following an extensive recruitment process that attracted a highly qualified and diverse range of applicants, the Financial Ombudsman Service have appointed Abby Thomas to the role of Chief Executive and Chief Ombudsman.
Ombudsman News 171
31 May 2022
Welcome to the latest edition of Ombudsman News. In this edition we share our strategic measures update which outlines our performance in 2021/22 and the results from our temporary outcome codes initiative. We also highlight our online resource about our approach to vehicle breakdown cover complaints.
