Financial Ombudsman Service appoints Chief Finance and Risk Officer
10 November 2022
The Financial Ombudsman is today announcing the appointment of Jenny Simmonds to the role of Chief Finance and Risk Officer.
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Ombudsman News 175
2 November 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our latest blog for insurers about trends in travel insurance complaints and our guidance for complaint-handling, our new online resource on mobile phone and gadget insurance, and our latest complaints data.
Financial Ombudsman Service publishes its latest quarterly complaints data
2 November 2022
The Financial Ombudsman Service has published its complaints data on financial products for July – September 2022 (Q2).
Financial Ombudsman Service appoints Chief People Officer
13 October 2022
The Financial Ombudsman is today announcing the appointment of Jane Cosgrove to the role of Chief People Officer.
Ombudsman News 174
28 September 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight our recently published complaints data, which includes complaints data about financial products and services and about individual businesses.
We’ve published our complaints data from the first half of 2022
22 September 2022
Today we’ve published data showing the number of complaints we received about individual businesses between 1 January and 30 June 2022.
Consumers warned about rise in investment scams
7 September 2022
The Financial Ombudsman Service has published its product complaints data for Q1 2022/23 (April to June 2022).
Ombudsman News 173
27 July 2022
Welcome to the latest edition of Ombudsman News. In this edition, we highlight the announcement of two new senior appointments and our newly published online guidance about complaints that involve gambling-related harm. We also share our recent blog aimed at funeral plan providers joining our jurisdiction this week.
Financial Ombudsman Service helps customers with insurance pricing complaints
20 July 2022
Complaints down but customers continue to report changes to premiums may be unfair.
